Terms and Conditions

 

Payment methods

Payment by credit card (secure payment) on the PayPal website.

 

Prices

Prices are quoted in euros and are net of taxes (VAT not applicable, Art. 293B of the General Tax Code). All the orders whatever their origin are payable in euros. Prices, based on product availability, are subject to change at any time but will not affect prices of the products at the time of checkout.

 

Delivery and handling

Prices do not include shipping costs. Shipping charges will be calculated based on the total weight of your purchase and the amount will appear before confirmation of the order.

 

Delivery

Products are shipped via Colissimo (French postal service) with tracking and drop-off without signature. International delivery by French postal service in the European Union, North America, Asia and Oceania. Shipping charges will be calculated based on the total weight of your purchase and the amount will appear before confirmation of the order.

 

Order tracking

We will provide you with a reference number and a link to track your package online as soon as your shipment is sent.

 

Delivery time

Average time required for delivery in France is 3 weeks. Dates for delivery are estimates only and there shall be no liability for late delivery.

 

Checkout

By clicking the "Submit" button, you accept the Terms Agreement of the Webpage in its entirety without limitation or qualification to these terms and conditions. The data recorded by the system for credit card payment (Paypal) constitute the proof of the financial transactions.

 

Return policy

In accordance with articles L120-20 and next of the 'Code de la consommation', non professional buyeurs are granted a 14 days period to return a product without any subsequent penalties except return fees. All returned merchandise must be in its original mint and clean condition and in the original packaging. The return of the merchandise is at Buyer’s risk (the buyer is therefore advised to declare the value of the goods and subscribe an insurance covering these risks).

 

To return your product

You must first make a request via the CONTACT page of our website to get a return number. Your product will be refunded within 30 days, the shipping costs are your responsibility.

 

Privacy

We do not share information about you to potential business partners.

 

Copyright

The copyright of Studio-Kilala embedded in the image allows the protection of images on the web. Watermark Studio-Kilala will not be printed on the photograph.

 

Right to access and modify personal data

You have the right to access, modify, rectify or delete data concerning you (Article 34 of the Law on "IT and Individual Liberties"). To exercise this right, make a request via the CONTACT page.

 

Applicable law

Photos and descriptions of products are indicative and are in no way contractual. By visiting Studio-Kilala, you agree that the laws of France, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Studio-Kilala.